Accessibility Statement

Our Commitment
Ouest-France is committed to ensuring digital accessibility for all users, including those with disabilities. We strive to provide an inclusive experience across our website, mobile applications, and services, in alignment with applicable laws and standards.

Compliance Standards
We aim to adhere to the following accessibility standards:

  • WCAG 2.1: Compliance with Level AA of the Web Content Accessibility Guidelines (WCAG 2.1).
  • French and EU Regulations: Compliance with France’s Law No. 2005-102 (Article 47) and the European Accessibility Act (EAA).

Measures Taken
To improve accessibility, we:

  • Design and update our platforms with accessibility best practices in mind.
  • Provide alternative text for images and descriptive captions for multimedia content.
  • Ensure compatibility with screen readers and keyboard navigation.
  • Maintain clear headings, consistent layouts, and readable fonts/contrast ratios.
  • Test our services regularly with accessibility tools and user feedback.

Known Limitations
While we work to ensure full accessibility, some areas may still require improvement, such as:

  • Third-party content (e.g., advertisements, embedded social media) not fully controlled by us.
  • Older archived articles or legacy pages that may not meet current standards.
    We are actively addressing these limitations and welcome feedback to prioritize fixes.

Feedback Process
Your input is vital. If you encounter accessibility barriers or have suggestions:

  1. Contact Us: Email service.clients@ouest-france.fr with details of the issue.
  2. Response Time: We aim to acknowledge your request within 5 business days and provide a resolution timeline.
  3. Escalation: If unsatisfied, you may file a complaint with the French Defender of Rights (Défenseur des droits).

Continuous Improvement
We are dedicated to ongoing accessibility efforts, including:

  • Regular audits using automated and manual testing.
  • Training our teams on accessibility standards.
  • Collaborating with users with disabilities to guide improvements.

Legal Compliance
This statement aligns with France’s Référentiel Général d’Amélioration de l’Accessibilité (RGAA) and EU Directive 2016/2102.

Review Period
This statement is reviewed annually. Updates will be posted here.

Contact
For urgent accessibility concerns, email: service.clients@ouest-france.fr.